Privacy Policy

Last Updated: 25/02/2025

1. Introduction

CIRQIT Limited (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Name, email address, phone number, company details, and any other information you provide when contacting us.

  • Technical Data: IP address, browser type, device information, and usage data collected through cookies and analytics tools.

  • Payment Information: If you make a purchase, we collect billing details and transaction records (processed securely through third-party payment providers).

  • Marketing Preferences: Your preferences for receiving communications from us.

3. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following lawful bases:

  • Contractual Necessity – When processing is required to fulfil a contract with you.

  • Legitimate Interests – For business operations such as customer support, website security, and improving our services.

  • Consent – When you have given explicit consent, such as subscribing to marketing emails (you can withdraw consent at any time).

  • Legal Obligation – When we are required to comply with legal or regulatory requirements.

4. How We Use Your Information

We use the information we collect to:

  • Provide and improve our products and services.

  • Respond to enquiries and provide customer support.

  • Process transactions securely.

  • Send important updates, promotions, or newsletters (you can opt out anytime).

  • Enhance website security and prevent fraud.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers: Trusted third parties who assist with IT services, payment processing, or website analytics.

  • Legal Compliance: If required by law or to protect our legal rights, including compliance with UK authorities.

  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of that process.

6. International Data Transfers

If we transfer your personal data outside the UK, we ensure it is protected through appropriate safeguards, such as:

  • UK-approved Standard Contractual Clauses (SCCs).

  • Transfers to countries deemed adequate by the UK government.

7. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure. However, no system is completely secure, and we recommend using strong passwords and safe browsing practices.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right to Access – Request a copy of the personal data we hold about you.

  • Right to Rectification – Request corrections to inaccurate or incomplete data.

  • Right to Erasure – Request deletion of your data where applicable.

  • Right to Restrict Processing – Request limited use of your data in certain circumstances.

  • Right to Data Portability – Request transfer of your data to another service provider.

  • Right to Object – Object to processing based on legitimate interests or direct marketing.

  • Right to Lodge a Complaint – If you believe we have misused your data, you can complain to the Information Commissioner’s Office (ICO) (www.ico.org.uk).

To exercise your rights, please contact us at regulatory@cirqit.co.uk.

9. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at:

Email: regulatory@cirqit.co.uk
Address: 68 Dove Walk, Uttoxeter, Staffordshire, ST14 8EH
Phone: +44 7380 723398